Repair Services

WE SERVICE ALL POPULAR MODELS OF SEWING MACHINERY,
LONG ARMS, MULTI- NEEDLE MACHINES, AND EMBROIDERY &, QUILTING MACHINES.

Our Experienced Technicians offer 100’s of years of combined professional expertise.

We know the care and pride our customers have in their equipment, so we take care of your machinery as if they were our own. We also know that your projects are often time sensitive, so we pride ourselves in getting you back to sewing & production as quickly as possible. For walk-ins, your estimated turnaround time is 3 to 5 business days.

Our technical services are also available by phone Monday through Friday to answer any questions you have and help & advise you in any basic issues you are experiencing with your machine or help to determine if additional services are needed. Please allow 24 hours for returned calls or messages.




Available Services

  • Lubricate & Vacuum Service
  • Basic 10-point Service*
  • Electronic Machine
  • Embroidery Machine
  • Multi Needle Embroidery
  • Long Arm Quilting Machines
  • Long Arm with Frame
  • Industrial Sewing Machine Service
  • Delivery with Setup on Industrial Machines
  • On-site Repair Service (please call for limited availability and charges)
    • Special fees and hourly pricing will apply
    • Some exclusions apply - please call:  +27-11-3349342

DISCLAIMER: Machine Service does not include the acquisition or installation of any necessary parts. If your machine requires replacement or repair parts, additional labor charges may incur based on the following criteria:

  • Basic parts installation
  • Gear & hook replacement
  • Circuit boards or electronic components
*** Our famous 10 point services includes: vacuum & lub., main drive wear inspection, sewing parts inspection & adjustment, needle replacement and timing setting, blades and trimmers sharpening, tension setting , electrical inspection and feedback report. ***

“Our feedback report affords and allows your confident continuous use or cautions you to have additional repair work done to your machine”.


Mechanical Sewing Machine / Serger Service

Service includes a thorough cleaning, inspection, lubrication and adjustments. We will also check for any broken parts once your machine is open and we can look inside.

Service includes the following:

  • 10 point service
  • Application and Cycle Inspection

Computerized Sewing Machine Service


Computerized Machine Service features all of the same check points as Mechanical Machine Service as well as additional attention paid to the more complex electronic components. Service includes a thorough cleaning, inspection, lubrication and adjustments. We will also check for any broken parts once your machine is open and we can look inside.

Service includes the following:

  • 10 point service
  • Application and Cycle Inspection
  • Electronic circuit & components inspection

Long Arm Sewing & Quilting Machine Service


Long Arm Machine Service features all of the same check points as Computerized Machine Service. Service includes a thorough cleaning, inspection, lubrication and adjustments. We will also check for any broken parts once your machine is open and we can look inside.

Service includes the following:

  • 10 point service
  • Application and Cycle Inspection
  • X- and Y-axis Mechanism and Drive Inspection
  • Electronic circuit & components inspection

Embroidery Machine Service


Embroidery Machine Service features all of the same check points as Computerized Machine Service with the addition of the Embroidery Unit. Service includes a thorough cleaning, inspection, lubrication and adjustments. We will also check for any broken parts once your machine is open and we can look inside.

Service includes the following:

  • 10 point service
  • Application and Cycle Inspection
  • X- and Y-axis Mechanism and Drive Inspection
  • Electronic circuit & components inspection

Multi-Needle Embroidery Machine Service


Embroidery Machine Service features all of the same check points as Embroidery Machine Service with addition needle bars, extra tensions and no feed dogs. Service includes a thorough cleaning, inspection, lubrication and adjustments. We will also check for any broken parts once your machine is open and we can look inside.


Service includes the following:

  • 10 point service
  • Application and Cycle Inspection
  • X- and Y-axis Mechanism and Drive Inspection
  • Shafts, sprockets and Belt Inspection
  • Electronic circuit & components inspection

Industrial Sewing Machine Service


Industrial Machine Service features all of the same check points as Mechanical Machine Service as well as the separate bobbin winder, if necessary. Service includes a thorough cleaning, inspection, lubrication and adjustments. We will also check for any broken parts once your machine is open and we can look inside.

Service includes the following:

  • 10 point service
  • Application and Cycle Inspection

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